Live tracking is one of our core components and essential in tracking your vehicles real time whereabouts.

To access the live-tracking feature, click on the “Live Tracking” option from the main Quartix menu on the left hand side of the website.

From here you can choose to view a single vehicle from the 'Vehicle' drop box or a group of vehicles from the 'Group' drop box. By default your search will set your options to 'All groups/vehicles' and 'All vehicles'. Once you have set your criteria click 'Track' to access your vehicles on the live tracking map (as shown below).

Quartix live tracking is driven by Google Maps and, as such, benefits from a number of their mapping tools like Satellite view, Traffic view and Street view.

In the top right hand corner of the form are the menu controls. These allow for navigation back to the previous page, let you print what is on the screen, or return to the main menu.

At the top of the live tracking map is a header that displays which account is being viewed and the current time of the live information. The time will update if you remain on the live tracking form.

The page refreshes every minute. If the system has received new information, it will be displayed on screen. You can remain logged into live tracking all day and the system will not log you out.

As part of the menu controls shown towards the top right of your map you will see a question mark icon which when selected provides additional notes on live tracking along with key symbols for those shown when live tracking.

Tracking a specific vehicle from your map

By clicking on a vehicle’s registration from the table underneath the map, you can zoom straight to that specific vehicle and follow it as it moves around the map. There is a prompt to cancel this option should you wish to return to the all vehicles view.

Accessing specific vehicle information from your live tracking

At any time you can click on any vehicle icon to access additional trip information, the options you will be presented with when click on a vehicle icon are listed below.

  • Daily log: Takes you directly to the Daily Vehicle Log for the current day for the vehicle that has been selected. If there is no data for the current day, the system will display the most recent data that is available

  • Route map: Takes you to the Daily Route Map for the current day for the vehicle that has been selected. Again, if there is no data for the current day, the most recent available data will be displayed

  • Follow: Zooms in on the selected vehicle and follows it as the system updates

  • Zoom in: Zooms to the selected vehicle’s current location. If the vehicle moves, then the system will not follow that vehicle; it will stay on the location

  • Show speed data: View your vehicles current speed distribution information. See how their current speed compares to other drivers who have also travelled the same section of road

  • Pencil Icon (next to vehicle details): This will show for those with administration access and will allow quick access to the 'Vehicles' detail page for the selected vehicle

In addition to the above options the vehicles plate and description will be listed along with the speed, direction and time the last update was shown.

Google mapping options

There are several map options that can be chosen according to your needs.
With live tracking, there is the option to switch to Satellite or Map view from Google Maps. In addition to these, there is also a very useful option to show live
traffic information, when available. This option will colour the road on the map depending on the movement of the traffic on that stretch of road.

Below is Google’s traffic key.

To enable this on your live tracking map, click on the 'cog' icon from you control panel on the top bar and select the 'Traffic' option.

Using Live Tracking

The live tracking map automatically scales itself to include all selected vehicles on the initial screen, giving their current location based on the most recent information that the units transmitted. The icons represent each vehicle which can be selected from a
customised list that includes vans, lorries and cars in a variety of colours. The default setting for a tracked vehicle is a red transit type vehicle.

Under the live tracking map, there is a table that lists all of the vehicles currently displayed on the map. This will depend on any filters that have been chosen on the selection form.

By default, your vehicle table will list your fleet in alphabetical order by plate, it is possible to customise this by vehicle description or in an order of your choosing. Simply contact our Systems Support team to find out more on how to do this.

Alongside each vehicle description is a column showing tick boxes. By default, these are all ticked but when you un-tick these it will remove the vehicle from the live tracking map. The next column along provides a visual symbol of the vehicles activity based on the daily route map symbols.

The final column in the table shown above lists the most recent event information that has been received from your tracking device. This includes information on what the vehicle is doing, including the direction of travel and speed, if the vehicle is moving. If the ignition is off or the vehicle is stopped with the ignition on, the table will also show this information. If the vehicle is moving, the time will be when that latest movement event was recorded. If the ignition is off or the vehicle has stopped with ignition on, the time will be when those events were recorded.

Check your vehicles last update via the map

Hovering your mouse pointer over any of the vehicle icons on the map displays a
pop-up that provides information on the vehicle (plate and description) and what the vehicle is doing. If the vehicle is travelling, it gives the heading, speed, and time the event was recorded. If the vehicle is stopped with either the ignition off or in
a “stopped with ignition-on” state, it shows the address of where that event was recorded.

Displaying a vehicle closest to a given location

Live tracking can also be used to determine which vehicle is closest to a given location. For example, if a dispatcher needs to find out which engineer is closest to an emergency call, this can be done via live tracking. You simply input an address or postcode into the “Nearest to” field shown at the top of your map and the system will start calculating the distances of you vehicles to your specified point of interest. Please note: this information will only show on the table below the map unless you have 'Road distances' on, so if you have opted for this not to be part of live tracking you will need to add this back on.

On the map, a yellow circle shows the location of the address/postcode that has been entered. If you are logged on to the Quartix website with your administrator login details, you can click on this yellow circle to bring up a page which allows you to add it as a customised location. This location will then show on all future reports when your vehicles visit that site. On the table, under the live tracking map, the closest vehicle to the location will show at the top and will continue to list down each vehicles proximity to the specified location.

Road Distances

This is an additional feature within your individual live tracking settings which can be turned on/off by selecting the 'cog' in the top right of your map. This feature would be useful if you do not wish to have the vehicles table on as part of your map.

When switched on you will see a road icon appear alongside your menu options as shown above. When you search for a location using the 'Nearest to' box you can then click on this road icon which will shortlist your 'closest by road' vehicles to the your location of interest.

Displaying All Customised Locations

Another feature available through live tracking is the ability to display all customised locations on one map.
For example, if you have a sales person out on the road who calls in to ask if there are any customers around them that they can drop in on for a quick courtesy call, since they have finished their scheduled visits. Finding custom locations around their current location is simple.

To display these whilst in the live tracking map, click on the 'Cog' icon show in the right hand corner. This will list several options relating your live tracking settings, to show custom location select the slide option along side the 'Custom locations' heading (as shown below)

All customised locations that you have set up on the system appear on the map as blue dots. Hovering your mouse pointer over a blue dot brings up a “tool tip” box that displays information on the customised location and contains an option
to “Click to Edit.”

If you are logged into the system as an administrator, you can make amendments to the customised location.

Take a look around

Have a play around with this fantastic, easy to use real-time feature and get to grips with all that it can offer. It won't be long before you are thinking how did you ever do without it!! If you have any queries at all contact one of our tracking experts who will be happy to help enhance your tracking experience.

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