FAQ

Your key questions answered

Ian avatar Steve Jones avatar
31 articles in this collection
Written by Ian and Steve Jones

FAQ: How is my relative speed score calculated?

FAQ - How Quartix calculate your vehicles/drivers speed score
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: Can I run mileage reports on my vehicles?

FAQ - Mileage reports with Quartix and where to find them
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: Where can I find CO2 emission data on all of my vehicles?

FAQ - Monitoring your fleets carbon dioxide emissions with Quartix
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: How can I tell if my vehicles are speeding?

FAQ - Monitoring your vehicles speed with Quartix
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: How do I request copies of my invoices?

FAQ - Recovering copies of your invoices for accounting purposes
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: How accurate is my tracking data?

FAQ - Accuracy statement from Quartix
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: Are Quartix units Thatcham approved?

FAQ - Quartix and Thatcham
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: Where can i find the ODB port in my vehicle?

FAQ - Plug & track self installation support
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: How can I unsubscribe from Quartix product mailings and offers?

Manage your subscription preferences or unsubscribe from all e-mails
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: I have just installed my tracker, how do I add this to my online account?

FAQ - How to activate your new tracker install
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: How can I delete a Geo-fence?

FAQ - Deleting a Geo-fence polygon off the website
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: How can I reset my password?

FAQ - Request a reset password email online
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: Are your Connect & Track devices IP rated?

FAQ - Are the Quartix battery units waterproof?
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: I have moved my tracker from one vehicle to another, how can I update this online?

FAQ - Updating your vehicle details online following your own unit removal & re-installation
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ - What warranty covers do Quartix offer? (US Only)

Information on the warranty options available to you
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ - Does Quartix offer trailer tracking?

Trailer tracking options offered by Quartix
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ - I have just had my tracker installed, when will I see this online?

FAQ: The processing of your vehicle details on our systems after installation
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ - Does Quartix offer E-log solution (ELD)?

FAQ: Quartix and E-Log/ELD
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ - How long is my tracking data stored for?

FAQ: Information on how long your data is available online
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: Why is my log showing zeros instead of data?

FAQ - How to populate your emailed log data in Excel
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: Can I create a data transfer via API?

FAQ - API data transfer requests
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: My tracking data is incorrect, how do I report this?

FAQ - Information on who to contact with any data or reporting queries
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: How do I add new groups to my account?

FAQ - Adding additional groups to your online account
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: How much data can the Quartix units store if the cell coverage is down/limited?

FAQ - Tracking device storage capabilities when cell coverage is reduced
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: How do I create additional login details

FAQ - Creating additional login details on your account
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: When will I receive my Quartix login access details?

FAQ - Access confirmation method and lead time from Quartix once your tracker has been installed
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: How is my driving style score calculated?

FAQ - Information on how your driving score is calculated on your Daily Driver Briefing
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: Can I track my vehicles in real-time?

FAQ - Real time tracking with Quartix
Ian avatar
Written by Ian
Updated over a week ago

FAQ: Does Quartix have a Mobile App?

FAQ - Where to find and download your Quartix tracking Applications for smart phone and tablet
Steve Jones avatar
Written by Steve Jones
Updated over a week ago

FAQ: How long does installation take?

FAQ - Brief outline of how long it takes to install a Quartix unit
Ian avatar
Written by Ian
Updated over a week ago

FAQ: What is Geo-fencing?

FAQ - What is Geo-fencing and how does it work?
Steve Jones avatar
Written by Steve Jones
Updated over a week ago