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FAQ
FAQ
Your key questions answered
31 articles in this collection
Written by
Ian
and
Steve Jones
FAQ: How is my relative speed score calculated?
FAQ - How Quartix calculate your vehicles/drivers speed score
Written by
Steve Jones
Updated over a week ago
FAQ: Can I run mileage reports on my vehicles?
FAQ - Mileage reports with Quartix and where to find them
Written by
Steve Jones
Updated over a week ago
FAQ: Where can I find CO2 emission data on all of my vehicles?
FAQ - Monitoring your fleets carbon dioxide emissions with Quartix
Written by
Steve Jones
Updated over a week ago
FAQ: How can I tell if my vehicles are speeding?
FAQ - Monitoring your vehicles speed with Quartix
Written by
Steve Jones
Updated over a week ago
FAQ: How do I request copies of my invoices?
FAQ - Recovering copies of your invoices for accounting purposes
Written by
Steve Jones
Updated over a week ago
FAQ: How accurate is my tracking data?
FAQ - Accuracy statement from Quartix
Written by
Steve Jones
Updated over a week ago
FAQ: Are Quartix units Thatcham approved?
FAQ - Quartix and Thatcham
Written by
Steve Jones
Updated over a week ago
FAQ: Where can i find the ODB port in my vehicle?
FAQ - Plug & track self installation support
Written by
Steve Jones
Updated over a week ago
FAQ: How can I unsubscribe from Quartix product mailings and offers?
Manage your subscription preferences or unsubscribe from all e-mails
Written by
Steve Jones
Updated over a week ago
FAQ: I have just installed my tracker, how do I add this to my online account?
FAQ - How to activate your new tracker install
Written by
Steve Jones
Updated over a week ago
FAQ: How can I delete a Geo-fence?
FAQ - Deleting a Geo-fence polygon off the website
Written by
Steve Jones
Updated over a week ago
FAQ: How can I reset my password?
FAQ - Request a reset password email online
Written by
Steve Jones
Updated over a week ago
FAQ: Are your Connect & Track devices IP rated?
FAQ - Are the Quartix battery units waterproof?
Written by
Steve Jones
Updated over a week ago
FAQ: I have moved my tracker from one vehicle to another, how can I update this online?
FAQ - Updating your vehicle details online following your own unit removal & re-installation
Written by
Steve Jones
Updated over a week ago
FAQ - What warranty covers do Quartix offer? (US Only)
Information on the warranty options available to you
Written by
Steve Jones
Updated over a week ago
FAQ - Does Quartix offer trailer tracking?
Trailer tracking options offered by Quartix
Written by
Steve Jones
Updated over a week ago
FAQ - I have just had my tracker installed, when will I see this online?
FAQ: The processing of your vehicle details on our systems after installation
Written by
Steve Jones
Updated over a week ago
FAQ - Does Quartix offer E-log solution (ELD)?
FAQ: Quartix and E-Log/ELD
Written by
Steve Jones
Updated over a week ago
FAQ - How long is my tracking data stored for?
FAQ: Information on how long your data is available online
Written by
Steve Jones
Updated over a week ago
FAQ: Why is my log showing zeros instead of data?
FAQ - How to populate your emailed log data in Excel
Written by
Steve Jones
Updated over a week ago
FAQ: Can I create a data transfer via API?
FAQ - API data transfer requests
Written by
Steve Jones
Updated over a week ago
FAQ: My tracking data is incorrect, how do I report this?
FAQ - Information on who to contact with any data or reporting queries
Written by
Steve Jones
Updated over a week ago
FAQ: How do I add new groups to my account?
FAQ - Adding additional groups to your online account
Written by
Steve Jones
Updated over a week ago
FAQ: How much data can the Quartix units store if the cell coverage is down/limited?
FAQ - Tracking device storage capabilities when cell coverage is reduced
Written by
Steve Jones
Updated over a week ago
FAQ: How do I create additional login details
FAQ - Creating additional login details on your account
Written by
Steve Jones
Updated over a week ago
FAQ: When will I receive my Quartix login access details?
FAQ - Access confirmation method and lead time from Quartix once your tracker has been installed
Written by
Steve Jones
Updated over a week ago
FAQ: How is my driving style score calculated?
FAQ - Information on how your driving score is calculated on your Daily Driver Briefing
Written by
Steve Jones
Updated over a week ago
FAQ: Can I track my vehicles in real-time?
FAQ - Real time tracking with Quartix
Written by
Ian
Updated over a week ago
FAQ: Does Quartix have a Mobile App?
FAQ - Where to find and download your Quartix tracking Applications for smart phone and tablet
Written by
Steve Jones
Updated over a week ago
FAQ: How long does installation take?
FAQ - Brief outline of how long it takes to install a Quartix unit
Written by
Ian
Updated over a week ago
FAQ: What is Geo-fencing?
FAQ - What is Geo-fencing and how does it work?
Written by
Steve Jones
Updated over a week ago